Refund and Returns Policy
Replacement and Refund Policy
Requirement for an unedited, uncut unboxing video to claim replacement and responsibility for lost products.
Refund/Exchange Policy
No exchange for reasons such as change of mind, delayed delivery, and personal reasons.
Exceptions
Responsibility for lost or damaged products and replacement policy.
Replacement Conditions
Report within 48 hours of delivery, provide proof, and cooperate with customer service.
Replacement Process
Verification process, confirmation of eligibility, and shipment within seven days.
Important Notes
Explanation of the no-refund/no-exchange policy and cooperation with the customer service team.